HRG Kenya's travel management service includes a 24-hour local & global emergency assist service. HRG Kenya has an efficient and effective 24-hour local emergency assist service run by our staff with a computer and internet with ticketing capbilities.

 HRG Kenya's 24 hour emergency numbers are 0728 111 111; 0728 600 111 which are also listed on our ticket jackets. We also have an emergency email address: This email address is being protected from spambots. You need JavaScript enabled to view it.. This service is available 365 days a year.

 Our consultants are further supported by our global partner, HRG, who provides invaluable emergency assistance to travelers worldwide through the HRG call centres in the UK, UAE or North America. These call centres are open 24 hours a day, 365 days a year. 


Europe: +44 1252 881011

UAE: +971 4 316 6060

USA: 888 342 3221 FREE (toll free within USA & Canada) +1 888 342 3221 FREE outside USA. (Use North American number from within Americas only)